Monday, July 19, 2010

Visiting Customers Week

The schedule for this week is pretty tight.
Mon: Visiting a customer in Paramount to follow up the snorkel leak issue and present them new samples.
Tue: Visiting lawyer at Woodland Hills, CA
Wed: Visiting our biggest customer at El Cajon, CA.

It's fun to watch how Dad handle everything and respond customer's questions. And I observed it's very important to do the homework before you go visit a customer. For us, we need to know what size/measurement/size/price of the product before we go. Also, be really careful when choosing vendors in China. Because most of them don't take responsibility when there are defective items.

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